Rachel Shuttleworth

Executive Director

Rachel is passionate about supporting small business and community engagement.  Her background is in strategic management, marketing and communications and she has worked extensively in the non-profit and public sectors. Before joining the Downtown Milton BIA, Rachel worked at Futurpreneur Canada where she promoted and managed programs to help young entrepreneurs start, buy and grow their businesses. Rachel has a degree in Communications from the University of Ottawa and an MBA from Wilfrid Laurier University. She volunteers with various community and business organizations and currently sits on the Board of Directors for Golden Horseshoe chapter of the International Association of Business Communicators (IABC).

Eric Chabot


Serial Entrepreneur Eric has business interests in real estate, retail and wholesale distribution.  Since 1997, he has combined his passion for travel and design at Spareparts, a purveyor of clothing, fashion accessories and handicrafts personally selected from artisans located throughout the developing world.  As a business operator and property owner, Eric has developed a keen understanding of the challenges that face Main streets across North America.  Eric joined the DMBIA in 2010 to try to enhance Downtown Milton’s position within the broader community.   He resides in Milton with his wife Ginette and their two children.

David O’Connell

Vice Chair

David is an award-winning creative director and founder of BANG! creative® communications. Having moved his family to Milton, David then relocated BANG! creative® to the heart of its downtown, in 2010. “After an extensive search of the GTA, Milton became our obvious choice. We like everything the community has to offer.”  Active within the business community, David has extended and focused his support on creating a stronger, more vibrant downtown. “I am proud to have established my studio and professional brand marketing / design services right here in Milton. There is something unique and truly special about the community. It deserves to succeed.”

John DaSilva


John is a resident of Milton with a keen interest in his community’s Downtown. He effectively contributes his business background and strong financial skills to the position of Treasurer for the Board. John joined the Board in 2012.

Sara Bergsma

Board Member

Sara is the proud owner of Bergsma’s Paint & Decor, an established home decor business that has been located in the heart of Downtown Milton for over 30 years. Sara’s involvement in the BIA is a natural fit as she endeavours to represent the voice of fellow retailers and their desire to ensure that they can all benefit from being located in a thriving downtown core. Sara is dedicated to helping to transform Downtown Milton into a popular destination for new and old Milton residents to shop, eat and visit regularly! Our town has grown exponentially and Sara believes that if we can entice people to support our community, we will attract more businesses and further expand the choices and reasons for visitors to come Downtown more often. Sara has been a part of the BIA Board of Directors since 2012.

Margaret Lara

Board Member

Margaret is a former CPA, and prior to having her daughter, owned a spa in Downtown Toronto. She later moved to Milton and opened Snails ‘n Pails, a charming children’s resale clothing boutique on Milton’s Main Street. Margaret proudly owned and operated this store for a few years. Margaret loves spending time around town and enjoying all that Milton has to offer. She joined the BIA Board of Directors in January 2015. Margaret is dedicated to supporting Downtown Milton’s position as a vibrant and growing business community.

Valerie Nicholson

Board Member

Valerie works at McCuaig Insurance and has worked in downtown Milton assisting clients for over 10 years. Milton has been home for Valerie for over 20 years.  She grew up in a small town and thought Milton would be a nice town where she could raise her family.  She enjoys visiting quaint downtowns in other communities and it is important to her that Milton has its own charming downtown.  She feels a thriving downtown is vital to Milton as it grows.  She is proud to be involved in her community and is always excited to engage with her fellow community members to work together to move Downtown forward.  Valerie has been a Board Director with the BIA since 2012.

Colin Best

Board Member - Local and Regional Councillor

Colin is the local & regional Councillor for Wards 2,3,4,5 which includes areas North of Derry Road including the Downtown area.  During Colin’s many years of involvement with his local community, he has built a solid understanding of the history, challenges and opportunities in Downtown Milton.  His family owned and operated a downtown business for 26 years.  He has represented the downtown area for 25 years on local council and 11 years on regional council. He is also the Vice-Chair of the Regional Planning & Public Works Committee and is involved in a number of downtown events such as the Farmer’s Market, Santa Claus Parade and Downtown Milton Street Festival.

Troy Newton

Board Member

Troy is the proud owner of Troy’s Diner, a cozy family restaurant that is located at 295 Main Street East in Downtown Milton. Troy always wanted to own restaurant, and he took the leap in 2005 when he quit his job and began looking for a location to open a diner. He says that the friendly atmosphere and old family values made Downtown Milton the perfect location to turn his dream into a reality. As he watches Milton grow and expand, Troy is always thinking of new, creative ways to attract people to shop downtown. Troy is a strong advocate for small business. He joined the BIA Board of Directors in 2017 and is helping to position Downtown Milton as the heart and soul of our town.